Direct Deposit is the safest, fastest, and most cost-efficient method to receive benefits payments “Debt Collection Improvement Act of 1996” required all Federal payments to be made by Electronic Fund Transfer (EFT or Direct Deposit) beginning January 1, 1999.

There are three ways to change Direct Deposit—VA.gov, National Call Center (NCC), or the direct line for international beneficiaries.

• Call the VA Call Center: 1-800-827-1000 with routing number and account number
• Fill out an electronic form on https://www.va.gov/change-direct-deposit/
• For international direct deposit updates please call us at 1-981-781-7550