Veterans Benefits Banking Program

About the Veterans Benefits Administration (VBA)

VBA helps Service members transition out of military service and delivers a variety of benefits to Veterans and their families that include compensation, pension, fiduciary services, educational opportunities, VR&E services, the VA Home Loan Guaranty benefit and life insurance.

Neither VA nor AMBA endorses any particular banks, credit unions, products or services, or requires Veterans or other beneficiaries to use them.

VA Mission

To fulfill President Lincoln’s promise to care for those who have served in our nation’s military and for their families, caregivers, and survivors.

Major Program Offices within VBA

Compensation Service

Oversees the delivery of disability compensation, a tax-free monetary benefit paid to Veterans with disabilities that are the result of a disease or injury incurred or aggravated during active military service.

Pension and Fiduciary Service

Provides program oversight that helps wartime Veterans, their families, and survivors with financial challenges by providing supplemental income through Veterans Pension, Death Pension, and Dependency and Indemnity Compensation. Protects the benefits paid to our most vulnerable beneficiaries who, because of disease, injury, or infirmities of advanced age, are unable to manage their VA benefits.

Insurance Service

Maintains life insurance programs that give financial security and peace of mind for Servicemembers, Veterans, and their families.

Education Service

Administers VA’s education programs that provide education and training benefits to eligible Active Duty, National Guard, and Reserve Service members, Veterans, and dependents.

Loan Guaranty Service

Provides oversight of the VA Guaranteed Home Loan Program that guarantees home loans in varying amounts. Ensures Veterans’ rights are protected when purchasing a home under this program. Oversees administration of specially adapted housing grants for certain severely disabled service members and Veterans so they can adapt or acquire suitable housing.

Office of Transition and Economic Development

Partners within and outside of VA and with numerous federal agencies to advance the economic empowerment and independence of service members, Veterans and their families through increasing access to VA benefits, programs and services that support a seamless transition from military service to civilian life.

Veteran Readiness & Employment (VR&E) Service

Assists Service members and Veterans with service-connected disabilities to prepare for, obtain, and maintain suitable employment; start their own business; or receive independent-living services. Oversees their education and provides career counseling to help guide career paths and ensure the most effective use of VA benefits.

Office of Field Operations

Provides operational oversight to the district offices and 56 regional offices within the United States, Puerto Rico, and the Philippines. OFO also facilitates outreach and public contact services across the administration and ensures quality and training for VBA employees who engage with service members, Veterans, and their families through client services such as the National Call Center.

Office of Administrative Review

Responsible for implementing the Veteran Appeals Improvement and Modernization Act of 2017. The Appeals Modernization Act modernizes the current claims and appeals process, includes three review options for disagreements with decisions, requires improved notification of VA decisions, provides earlier claim resolution, and ensures you receive the earliest effective date possible.