Veterans Benefits Banking Program
Organizational Resources
The Veterans Benefits Banking Program (VBBP) Resources Page is the central hub for comprehensive information and support, encompassing details about the overall program and VetCents.
Neither VA nor AMBA endorses any particular banks, credit unions, products or services, or requires Veterans or other beneficiaries to use them.
Tailored for Financial and Credit Counselors, Participating Banks and Credit Unions, as well as our supporting Partner Organizations, this page provides access to materials to fortify your commitment to offering accessible banking solutions for Veterans. Additionally, you’ll find resources to aid in promoting and educating about the VBBP and VetCents. Together, we are fostering financial empowerment and support for our Veterans, their families and caregivers. We invite you to explore these resources and continue contributing to the success of the VBBP mission.
Banks/Credit Unions
Counselors
Partner Organizations
Banks/Credit Unions
Overview of the VBBP
A one-pager on the three pillars of the VBBP, for print or web use.
Prospective Financial Institution Flyer
VBBP connects VA benefit recipients with banks and credit unions that understand the financial needs of the Veteran community and deliver excellent customer service. One free consultation with a credit or financial counselor is a benefit. In print and web versions.
Participating Bank Flyer
An overview of the commitments banks make to support Veterans in their communities. In print and web versions.
Participating Credit Union Flyer
An overview of the commitments credit unions make to support Veterans in their communities. In print and web versions.
Banking Homeless Veterans
Resources and guidance for opening an account at a financial institution for Veterans without permanent housing.
VetCents
VetCents, an award-winning personal financial wellness program, serves as the starting point for a brighter and healthier financial future, empowering your clients with the knowledge, skills, and confidence needed to take control of their financial lives and experience increased happiness, reduced stress, and greater optimism.
Earn CRA Credit by Participating in VBBP
Participating in the Veterans Benefits Banking Program (VBBP) helps banks earn credit under the CRA service test by providing access to financial services for low- and moderate-income (LMI) Veterans, survivors, and caregivers. VBBP enables banks to track and document accounts opened by these individuals, enhancing their financial health and stability while making a meaningful impact on our Nation’s heroes.
VBBP Counseling Data 8.2.2022 – 12.31.2023
This document gives an overview from the data collected from the counseling sessions given by The National Foundation for Credit Counseling (NFCC) and the Association for Financial Counseling and Planning Education® (AFCPE®)
Verification Process for Veterans, Beneficiaries, and Caregivers
As part of the Veterans Benefits Banking Program (VBBP), it’s essential for banks and credit unions to accurately verify the status of potential customers who may be Veterans, beneficiaries, or caregivers. This flyer provides guidelines and examples to assist you in this verification process.
VBBP Pillar Postcards
We’ve developed a set of postcard-sized flyers to help your institution or organization communicate key components of the Veterans Benefits Banking Program (VBBP) to Veterans, beneficiaries, and caregivers. These resources provide clear, concise messaging to assist your team in sharing the benefits of VBBP with your customers and members.
Download the flyers below to help spread the word about the important services available through VBBP:
Let’s Get Banked
A flyer explaining how Veterans, beneficiaries, and caregivers can open a low-to-no-cost checking account with participating banks or credit unions through direct deposit.
Improve Your Financial Health
A flyer highlighting the personalized financial health assessments available to VBBP participants, helping them improve their financial well-being.
Free Financial Counseling
A flyer detailing the free financial counseling services, including up to three consultations with certified financial counselors to support Veterans with budgeting, debt management, and more.
Social Media Kits
These kits include engaging graphics and ready-to-use post content tailored for participating banks and credit unions, covering the overarching program, general VBBP content, and specific topics aligned with our VBBP calendar. Any social kit/topic can be used throughout the year.
2024: Quarter 1 (January – March)
Our focus is on empowering Veterans and their families with financial education and tools. Throughout January, the spotlight was on VetCents, our comprehensive financial education platform designed to improve financial literacy among Veterans. In February, we emphasize the importance of saving and discovering found money, encouraging participants to kickstart their savings journey. March centers around tax preparation, managing debt, and building credit, providing valuable insights and tips to help Veterans navigate these financial challenges effectively.
2024: Quarter 2 (April – June)
Our focus is on promoting savings strategies, mental and financial health awareness, honoring military personnel and their families during Military Appreciation Month, and addressing the unique financial challenges faced by women in the military community. Through tailored resources and support available via the Veterans Benefits Banking Program (VBBP), we aim to empower Veterans and their families in achieving financial stability and security.
2024: Quarter 3 (July – September)
Our focus is on practical financial management and its impact on overall well-being. In July, we emphasize effective budgeting techniques to help Veterans and their families achieve financial stability. August addresses fraud prevention and scam detection, providing crucial information to protect personal financial information. September highlights the link between mental and financial health, offering resources and support to manage both effectively and improve overall well-being.
2024: Quarter 4 (October – December)
Our focus in Quarter 4 centers on empowering Veterans and their families through financial planning and resource management as the year comes to a close. In October, we highlight National Financial Planning Month and National Retirement Security Month, providing vital tools for secure financial futures. During November, we emphasize the importance of Veteran Saves, encouraging Veterans and their families to save money and make informed financial decisions while celebrating their contributions and sacrifices. Lastly, December focuses on managing holiday spending, with strategies to avoid credit card debt, navigate “Buy Now, Pay Later” options, and stay vigilant against scams and fraud, ensuring a financially healthy holiday season.
Counselors
Overview of the VBBP
A one-pager on the three pillars of the VBBP, for print or web use.
VetCents
With VetCents, your clients will have the knowledge, skills, and confidence they need to take control of their financial life and feel happier, less stressed, and more optimistic.
International Banking
Information on how to enroll in international direct deposit (IDD). IDD is faster, safer, and more reliable than paper checks.
Counseling Session Overview
A one-pager on how the counselors can help Veterans during counseling sessions, for print or web use.
VBBP Counseling Data 8.2.2022 – 12.31.2023
This document gives an overview from the data collected from the counseling sessions given by The National Foundation for Credit Counseling (NFCC) and the Association for Financial Counseling and Planning Education® (AFCPE®)
Social Media Kits
These kits include engaging graphics and ready-to-use post content tailored for participating banks and credit unions, covering the overarching program, general VBBP content, and specific topics aligned with our VBBP calendar. Any social kit/topic can be used throughout the year.
2024: Quarter 1 (January – March)
Our focus is on empowering Veterans and their families with financial education and tools. Throughout January, the spotlight was on VetCents, our comprehensive financial education platform designed to improve financial literacy among Veterans. In February, we emphasize the importance of saving and discovering found money, encouraging participants to kickstart their savings journey. March centers around tax preparation, managing debt, and building credit, providing valuable insights and tips to help Veterans navigate these financial challenges effectively.
2024: Quarter 2 (April – June)
Our focus is on promoting savings strategies, mental and financial health awareness, honoring military personnel and their families during Military Appreciation Month, and addressing the unique financial challenges faced by women in the military community. Through tailored resources and support available via the Veterans Benefits Banking Program (VBBP), we aim to empower Veterans and their families in achieving financial stability and security.
2024: Quarter 3 (July – September)
Our focus is on practical financial management and its impact on overall well-being. In July, we emphasize effective budgeting techniques to help Veterans and their families achieve financial stability. August addresses fraud prevention and scam detection, providing crucial information to protect personal financial information. September highlights the link between mental and financial health, offering resources and support to manage both effectively and improve overall well-being.
2024: Quarter 4 (October – December)
Our focus in Quarter 4 centers on empowering Veterans and their families through financial planning and resource management as the year comes to a close. In October, we highlight National Financial Planning Month and National Retirement Security Month, providing vital tools for secure financial futures. During November, we emphasize the importance of Veteran Saves, encouraging Veterans and their families to save money and make informed financial decisions while celebrating their contributions and sacrifices. Lastly, December focuses on managing holiday spending, with strategies to avoid credit card debt, navigate “Buy Now, Pay Later” options, and stay vigilant against scams and fraud, ensuring a financially healthy holiday season.
Partner Organizations
Overview of the VBBP
A one-pager on the three pillars of the VBBP, for print or web use.
VBBP Counseling Data 8.2.2022 – 12.31.2023
This document gives an overview from the data collected from the counseling sessions given by The National Foundation for Credit Counseling (NFCC) and the Association for Financial Counseling and Planning Education® (AFCPE®)
VBBP Pillar Postcards
We’ve developed a set of postcard-sized flyers to help your institution or organization communicate key components of the Veterans Benefits Banking Program (VBBP) to Veterans, beneficiaries, and caregivers. These resources provide clear, concise messaging to assist your team in sharing the benefits of VBBP with your customers and members.
Download the flyers below to help spread the word about the important services available through VBBP:
Let’s Get Banked
A flyer explaining how Veterans, beneficiaries, and caregivers can open a low-to-no-cost checking account with participating banks or credit unions through direct deposit.
Improve Your Financial Health
A flyer highlighting the personalized financial health assessments available to VBBP participants, helping them improve their financial well-being.
Free Financial Counseling
A flyer detailing the free financial counseling services, including up to three consultations with certified financial counselors to support Veterans with budgeting, debt management, and more.
Social Media Kits
These kits include engaging graphics and ready-to-use post content tailored for participating banks and credit unions, covering the overarching program, general VBBP content, and specific topics aligned with our VBBP calendar. Any social kit/topic can be used throughout the year.
2024: Quarter 1 (January – March)
Our focus is on empowering Veterans and their families with financial education and tools. Throughout January, the spotlight was on VetCents, our comprehensive financial education platform designed to improve financial literacy among Veterans. In February, we emphasize the importance of saving and discovering found money, encouraging participants to kickstart their savings journey. March centers around tax preparation, managing debt, and building credit, providing valuable insights and tips to help Veterans navigate these financial challenges effectively.
2024: Quarter 2 (April – June)
Our focus is on promoting savings strategies, mental and financial health awareness, honoring military personnel and their families during Military Appreciation Month, and addressing the unique financial challenges faced by women in the military community. Through tailored resources and support available via the Veterans Benefits Banking Program (VBBP), we aim to empower Veterans and their families in achieving financial stability and security.
2024: Quarter 3 (July – September)
Our focus is on practical financial management and its impact on overall well-being. In July, we emphasize effective budgeting techniques to help Veterans and their families achieve financial stability. August addresses fraud prevention and scam detection, providing crucial information to protect personal financial information. September highlights the link between mental and financial health, offering resources and support to manage both effectively and improve overall well-being.
2024: Quarter 4 (October – December)
Our focus in Quarter 4 centers on empowering Veterans and their families through financial planning and resource management as the year comes to a close. In October, we highlight National Financial Planning Month and National Retirement Security Month, providing vital tools for secure financial futures. During November, we emphasize the importance of Veteran Saves, encouraging Veterans and their families to save money and make informed financial decisions while celebrating their contributions and sacrifices. Lastly, December focuses on managing holiday spending, with strategies to avoid credit card debt, navigate “Buy Now, Pay Later” options, and stay vigilant against scams and fraud, ensuring a financially healthy holiday season.
